Most popular questions

RocketMeds.store is an online pharmacy specializing in GLP-1 medications and other prescription products. We offer FDA-approved treatments shipped directly to your door, with licensed professionals ensuring safety and compliance.

We currently ship within the United States only. At this time, we do not offer international shipping.

Orders are typically processed within 1-2 business days. Standard shipping times are 2–5 business days, depending on your location. Express shipping options are available at checkout.

Absolutely. We follow industry-standard security practices and comply with relevant U.S. privacy laws. Your health data is encrypted and shared only with licensed professionals as needed.

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments are processed securely through trusted third-party processors.

Yes. Temperature-sensitive medications are shipped with insulated packaging and ice packs to ensure they stay within the required temperature range during transit.

Once your order ships, you’ll receive an email with your tracking number. You can also log in to your account at any time to view your order status.

Orders can be canceled or modified within 1 hour of placing them. After that, we cannot guarantee changes, especially for temperature-sensitive or prescription items. Please contact us immediately at support@rocketmeds.store.

Due to the nature of pharmaceutical products, we cannot accept returns on prescription medications. If there’s an issue with your order (wrong item, damaged product, etc.), please reach out and we’ll make it right.

Contact your healthcare provider immediately. While we offer general product information, we do not provide medical advice. Always consult a licensed professional for health-related concerns.

We’re currently working on a subscription program for recurring deliveries. Stay tuned or sign up for our newsletter to be notified when it launches.

You can reach our customer support team at: